MNET is a full-service Genesys Cloud CX partner and a CoreAccess+ integration provider for Zoom and 8x8. Whether you're deploying a new contact center or enhancing an existing one, we help you maximize the value of your platform.
CoreAccess+ works across all three platforms, securely connecting your contact center to your core and business systems to enable AI, self-service, and more informed agent experiences, without requiring a platform migration.
The world's leading omnichannel contact center platform, with AI-powered routing, workforce management, and work automation at enterprise scale. MNET delivers advisory, implementation, integration, support, and education for Genesys Cloud CX.
Explore Genesys →MNET's CoreAccess+ connects Zoom Contact Center to your financial institution core system, delivering real-time member lookups, agent screen pop, and IVR self-service without custom development.
CoreAccess+ for Zoom →MNET's CoreAccess+ connects 8x8 Contact Center to your financial institution core system, powering real-time member lookups, automated authentication, agent screen pop, and IVR self-service without custom development.
CoreAccess+ for 8x8 →MNET is a full-service Genesys Cloud CX partner, and a CoreAccess+ integration provider for 8x8 and Zoom. Our Advisory team will help you evaluate your options against your real requirements and give you a straight answer about which path fits best.
MNET delivers the full Genesys lifecycle: advisory, implementation, CoreAccess+ integration, support, and education.
CoreAccess+ connects your existing platform to your core system, real-time lookups, screen pop, and IVR self-service, deployed in weeks.
MNET is a certified Genesys reseller and implementation partner. Talk to us before you sign.
Whether you're deploying Genesys, connecting an existing platform via CoreAccess+, or just starting to plan, talk to MNET.